Provalley Solutions Sdn Bhd operates digitalcondo.com (“Website”) across desktop, tablet and apps. Provalley Solutions Sdn Bhd known as “Provalley” or “we”, “our” and “us” in this Privacy Policy (unless the context requires). This Privacy Policy sets out the manner in which we collect, use, disclose, store, process and manage personal information. By visiting or using the Website, subscribing to our services or entering into an agreement with us in relation to the Website and Digital Condo app, you are taken to have read, and agreed to the collection, use, disclosure, storage, processing and handling of your personal information in accordance with this Privacy Policy.
We may modify this Privacy Policy at any time. You should review this Privacy Policy periodically so that you are updated on any changes.
We recognize the importance of protecting personal information in accordance with the Malaysia Personal Data Protection Act 2010 and any other applicable local personal data protection laws, regulations, codes of practice, guidelines or guidance notes as may be issued from time to time (as the case may be) (“Privacy Laws”). In collecting and handling personal information, we are bound by the Privacy Laws, including the personal data protection principles/ obligations in Malaysia and applicable privacy regulations.
We may collect personal information about you including, but not limited to your name, address, phone number, email, gender, occupation, personal interests and any other information provided. For some services and products, we may also collect your personal information to enable verification of your identity, including information from your passport, driver’s license, and health care and concession cards. If you access any of our services through a social network site such as Facebook, we will collect limited information provided to us by that social network site, such as user name, site ID and email address.
We may collect personal information about you including, but not limited to your name, address, phone number, email, gender, occupation, personal interests and any other information provided. For some services and products, we may also collect your personal information to enable verification of your identity, including information from your passport, driver’s license, and health care and concession cards. If you access any of our services through a social network site such as Facebook, we will collect limited information provided to us by that social network site, such as user name, site ID and email address.
We may also collect non-personal information about you including, but not limited to, data relating to your activities on the Website (including IP addresses) via tracking technologies such as cookies, web beacons and measurement software or data relating to survey responses.
You acknowledge that the personal information you provide us and which we collect from you, is your own information or information which you have been authorized to provide to us.
We may collect personal information about you from a variety of sources including, but not limited to registering to use the Website or parts of them through your account on the Website logging in to use our Website via your social networking site (“SNS“) account subscribing to receive Alerts/e-brochures and filling in forms, applications surveys or research, participating in promotions and competitions on the Website or websites of our service providers contacting us or our service providers for any reason including, but not limited to, reporting a problem with the Website, requesting further services or seeking our assistance posting or contributing material on our Website by disclosing the information to debt collection agencies to recover any amounts you owe us and applying for an employment opportunity with us directly, via an SNS site (eg. LinkedIn) or through your nominated referees.
We use the personal information we have collected largely for the purpose of providing you with products and services that you have requested, responding to your inquiries, creating and maintaining your account and ensuring you comply and adhere to our website terms of use.
More specifically, we may use personal information which it has collected to ensure that content from the Websites is presented in the most effective manner for you and for your computer provide a better or more relevant service or product to you, for instance by automatically populating forms on the Websites when you make enquiries of selected estate agents combine your personal information with information that we have collected from its service providers, third parties, cookies or web beacons in order to provide you with a better or more relevant and personalized experience and to improve the quality of its services and the services of third parties. For example, we may combine behavioral data we have collected about you through the use of cookies or web beacons and combine it with your personal information from requests you send to third parties through our Website personalize and customize your services, experience, advertising and content that you view and engage with on the Website or the websites of our service providers and business partners respond to or provide you with service, products, information and assistance that you request from us contact you to conduct surveys, research and feedback about our products, services or the Website verify your identity when you register or log into our Websites via your SNS account and remind you of your password and username;
allow you to participate in interactive features of our service, when you choose to do so help carry out our obligations arising from any contracts entered into between you and us notify you about changes to our products and services; and use your personal information in direct marketing and/or provide your personal information to another person for gain and/or for use by that person in direct marketing as set out in the USING AND DISCLOSING YOUR PERSONAL INFORMATION FOR MARKETING PURPOSES section below.
If all or part of this information is not provided, we may not be able to provide these services.
We may use your personal information (ie. your name, residential address, mobile phone number, residential phone number and email address) to provide you with information about offers, promotions, goods or services and for direct marketing real estate, investment and/or financial products/ services (and we may not so use your personal information unless we have received your consent), which we believe may be of interest to you and provide your personal information (including your name, residential address, mobile phone number, residential phone number and email address) to
We may disclose your personal information to real estate agents or agencies, property developers, builders, retirement community operators, landlords, financial and investment providers that have listings or advertising on our Websites and which you have requested information from by submitting an enquiry to our service providers (who are our clients or financial services companies, investment service providers and telecommunications services providers), so that they can provide you with products or services on our behalf or products or services that you have requested directly from them, or to help us to provide you with our products or services (including if you are a shareholder, to share registrar and share plan management service providers). If you have subscribed to a service through the operating system on your mobile device (including, but not limited to Google’s “Google Now” service), we will disclose information such as your search history to Google. You can opt out of us providing such information to Google through the operating system on your mobile device to third parties where you have requested information, services or products from them in conjunction with a sale or similar transfer of a business relevant public, government or regulatory authorities, our legal representatives or other concerned parties, in special situations where we have reason to believe that disclosing your personal information is necessary to help identify, contact or bring legal action against anyone damaging, injuring, or interfering (intentionally or unintentionally) with our rights or property, users or anyone else who could be harmed by such activities and where we are otherwise authorized or required by law to do so. If you request information from any organization through our Websites, you will need to check their privacy policy to find out how they handle your personal information. We are not responsible for the way these organizations collect, use, disclose, store, process or handle personal information you provide to them through our Websites.
Personal information submitted by Provalley’s customers and visitors to our Website and Apps the Digital Condo Website may be held on servers located In Malaysia.
Personal information submitted by Provalley’s customers and visitors to our Website and Apps the Digital Condo Website may be held on servers located In Malaysia.
We strive to ensure the security, integrity and privacy of personal information we collect. We have established safeguards and use reasonable security measures to protect your personal information from unauthorized access, modification and disclosure. Our employees, contractors, agents and service providers who provide services related to our information systems, are obliged to respect the confidentiality of any personal information held by us. We review and update our security measures in light of current technologies. Unfortunately, no data transmission over the internet can be guaranteed to be totally secure.
We will endeavour to take all reasonable steps to keep accurate and up to date, any information which we hold about you. If, at any time, you discover that information held about you is incorrect or you would like to review and confirm the accuracy of your personal information, you can contact us.
You can also gain access to the personal information we hold about you, subject to certain exceptions provided for by law. To request access to your personal information, please contact us.
You can also notify us to limit the processing or to cease processing of your personal information. To exercise this right, please contact us.
We provide links to websites outside of the Website and Provalley products mobile apps. We also allow some third parties to display widgets and applications on our Website that allow you to interact and share content including social media buttons such as Facebook share and like, Twitter, Pinterest and Google. These linked sites, applications and widgets are not under our control, and we cannot accept responsibility for the conduct of companies linked to the Website, or their collection of information through these third party applications or widgets. Before disclosing your personal information on any other website, or using these applications or widgets we advise you to examine the terms and conditions of using that website and the relevant third party’s data collection practices and controls in their privacy policy.